Newsletter Download Tips

If this does not solve the problem it is likely to be a result of a failure in the Browser/Plug-in Applet.

Possible solutions:
1. Try saving the document directly to your hard-drive. To do this you will need to 'right click' on the document in question. A menu will then automatically appear asking you to select the relevant save location.

• For Microsoft IE users, select 'Save Target As'
• For Netscape Navigator users, select 'Save Link As'

Once you have saved the file to the specified location, open the Adobe Acrobat Reader and open the file directly in Acrobat.

If the document in question opened automatically, the problems you experienced with the browser are related to the Acrobat plug in or to some combination of problems related to the browser/plug in configuration.

If you are still unable to open the document using Acrobat it is most likely related to a corruption in the Acrobat Reader Application itself, or due to the fact that you are running an older version of the Reader against a newer PDF file version.

2. If you are using an old edition of the Acrobat Reader (which is one or more versions older than the current release) you should uninstall the current Reader and install the most up to date version of the Adobe Acrobat Software. This can be obtained free from the Adobe website - click on the 'Get Acrobat Reader' image.

3. If steps 1 and 2 do not resolve the problems i.e. you are still unable to open the file, you may have a corruption in your Windows 'File Type/Associations' or with other related support components. This may still be a browser related problem. In this case you are advised to uninstall your current browser and reinstall the most up to date version of your preferred browser software. Please refer directly to the applicable manufactures' website or technical support group for assistance in this regard.

Newsletter Editor: 
Rama Shotwell 
Email: rama.shotwell@cox.net 
Phone: (949) 707-1408

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